Disclaimer

1. General Information disclaimer

The information provided on the Fidelity Solutions website (fidelitysolutions.in) is for general informational and educational purposes only. While we strive to provide accurate, timely, and helpful content, all information is provided "as is" and in good faith without any representation, warranty, or guarantee of any kind—express or implied—regarding the accuracy, adequacy, validity, reliability, or completeness of the information.

Fidelity Solutions does not warrant that the website content is error-free, uninterrupted, secure, or free of viruses or harmful components.

2. No Professional Advice

The content on this website—including articles, guides, calculators, and service descriptions—is not a substitute for professional advice from engineers, architects, electricians, pest control specialists, or other qualified professionals. Information about solar energy efficiency, AC maintenance, pest control best practices, and security systems is provided for educational purposes only.

Before making any significant decision regarding home or commercial property improvements, always consult with licensed professionals in your area. Fidelity Solutions is not liable for decisions made based solely on website content.

3. Service Results & Performance Disclaimer

While we strive to deliver superior technical solutions, results vary based on multiple factors:

• Pest Control Services: Effectiveness depends on initial infestation severity, building structure, sanitation practices, environmental conditions, and customer compliance with recommended follow-up treatments. We do not guarantee complete elimination of all pests.
• Solar Panel Installation: Energy generation figures are estimates based on ideal shadow-free conditions, regional solar irradiation data for Lucknow/UP, weather patterns, panel cleanliness, and system efficiency. Actual output may vary ±10–15% from projections.
• AC Installation & Maintenance: Cooling efficiency depends on room insulation, window quality, outdoor temperature, usage patterns, and regular maintenance. We do not guarantee specific temperature reduction or electricity bill savings.
• CCTV Installation: Coverage and video quality depend on camera placement, lighting conditions, night vision capability, and network stability. We cannot guarantee 100% footage clarity in all conditions.

4. Limitation of Liability

To the fullest extent permitted by Indian law, Fidelity Solutions, its officers, employees, agents, and service partners shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from your use or inability to use the website or services.
• Loss of profit, revenue, data, income, or anticipated savings.
• Property damage or personal injury caused by third-party contractors or equipment failures.
• Delays or cancellations due to weather, traffic, government restrictions, or force majeure events.
• Misuse or improper maintenance of installed systems by customers or third parties.

Our maximum liability for any claim shall not exceed the service fees paid in the preceding 12 months. Some jurisdictions do not allow limitation of liability, so these restrictions may not apply to you.

5. External Links & Third-Party Content

The website may contain links to external websites, social media platforms, payment gateways, government portals, technical documentation, and third-party content. These links are provided for convenience only and do not imply endorsement or affiliation.

• We do not investigate, monitor, or verify the accuracy of external sites.
• We are not responsible for the content, policies, or availability of third-party websites.
• Accessing external links is at your own risk. Review their privacy policies and terms before sharing information.
• We do not endorse products, services, or opinions expressed on linked websites.

6. Service Availability & Geo-Restrictions

Fidelity Solutions primarily serves Lucknow, Uttar Pradesh and surrounding areas. We reserve the right to:

• Refuse service to areas deemed unsafe for technicians or with inadequate infrastructure.
• Decline service requests where logistical, safety, or quality constraints prevent us from maintaining service standards.
• Modify service availability based on seasonal demand, business capacity, or operational challenges.
• Cancel, suspend, or reschedule services due to weather, emergency situations, or unforeseen circumstances.

7. Website Technical Issues

While we strive to maintain continuous website availability, we do not guarantee:

• Uninterrupted access or error-free operation of the website.
• Timely updates or corrections to website content.
• Protection against viruses, malware, or unauthorized access (though we implement security measures).
• Accurate display or functionality on all browsers, devices, or internet connections.

We are not liable for losses resulting from website downtime, technical glitches, or data transmission errors.

8. Warranty Disclaimers for Products & Services

Express Warranty: Products and installations include manufacturer and service-specific warranties as outlined in your service agreement or invoice.

Implied Warranty Exclusion: Except as expressly stated, Fidelity Solutions makes no other warranties—express or implied—including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Warranty Limitations: Warranties do not cover:

• Misuse, improper maintenance, or unauthorized modifications.
• Normal wear and tear or gradual degradation.
• Damage from third-party interventions or environmental factors.
• Issues arising from customer non-compliance with maintenance guidelines.

9. Government Subsidies & Incentive Claims

Information about government subsidies (solar subsidies, energy savings schemes, etc.) is provided as general guidance based on publicly available data. Subsidy eligibility, quantum, and application processes change frequently.

Important: Fidelity Solutions provides documentation and guidance for subsidy applications but does not guarantee approval or final quantum of incentives. All subsidy claims are the customer's responsibility. Consult directly with government offices or authorized agencies for the latest subsidy terms and conditions.

10. User-Generated Content & Reviews

Testimonials, reviews, and user feedback displayed on the website represent individual customer experiences and opinions. We do not endorse or verify all reviews. While we appreciate feedback, individual results may vary based on specific circumstances.

Fidelity Solutions is not liable for false, misleading, or defamatory third-party content posted on our site or social media platforms. We aim to remove such content promptly upon notification.

11. Health & Safety Disclaimers

Information about pest control health risks, solar radiation, AC maintenance, or security systems is provided for awareness only and is not medical, health, or safety advice.

• For health concerns related to pest control chemicals or treatments, consult a medical professional immediately.
• Ensure all electrical work complies with Indian Electrical Rules and local building codes.
• Proper ventilation and safety protocols must be followed during installation and maintenance.

12. Changes to This Disclaimer

Fidelity Solutions may update this disclaimer periodically without notice. Changes take effect immediately upon posting. Your continued use of the website after updates constitutes acceptance of the revised disclaimer.

13. Governing Law & Jurisdiction

This disclaimer is governed by the laws of India, particularly the Indian Contract Act, 1872, and the Information Technology Act, 2000. Any disputes arising from this disclaimer or our services shall be subject to the exclusive jurisdiction of courts in Lucknow, Uttar Pradesh.